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Refund Policy

We stand behind the quality of our handmade Cuban link pieces and want you to shop with confidence.

Returns & Refunds:
We accept returns within 7 days of delivery for a full refund or exchange. Items must be:

  • Unworn and in original condition

  • Returned in original packaging

  • Accompanied by proof of purchase

Non-Refundable Items:

  • Custom or engraved pieces

  • Items marked as final sale

  • Items damaged due to misuse or neglect

How to Start a Return:
Text Us at 863-231-0260 with your order number and reason for return. We'll respond within 24–48 hours with return instructions.

Shipping Costs:

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Refunds:
Once your return is received and inspected, your refund will be processed back to your original payment method within 5–7 business days.

Need help?
We're here to make things right. Reach out anytime at @cadenaire or 863-231-0260.

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